Resume

Work experience

Senior Product Designer
SurveyMonkey
Ottawa, Canada
Oct 2018 - present

• Led a team of 5 designers rethinking the core product experience and delivering incremental value through experiments

• Developed a transparent checkout design to replace more than 8 inconsistent flows, which led to a reduction of drop-offs in the last step and increased overall conversion

• Designed a simplified, more secure authentication experience – a critical functionality with 784K+ monthly active users

• Developed the first set of guidelines for the company’s design system components

User Experience Designer
Klipfolio
Ottawa, Canada
Dec 2016 - Sep 2018

• Simplified user flows, reducing the steps required to complete tasks such as sharing and customizing dashboards

• Promoted UI standards, mentored designers, and introduced new design thinking methods to the team repertory

• Contributed to creating a cohesive cross-product experience, adopting design system components, and helping expand the library

User Experience Designer
IBM
Ottawa, Canada
Jan 2013 - Dec 2016

• Developed innovative data visualization designs published as patents:

  Spread cell value visualization

  Mobile interactive comparison chart

  Interactive access to ascendants while navigating hierarchical dimensions

  Multi-selector contextual action paths

• Learned and applied the IBM Design Thinking methods to the design of artificial intelligence-powered experiences for Watson Analytics.

• Planned and conducted user research (interviews, validation sessions), including running workshops with customers at IBM’s Big Data Conference – Information on Demand in Las Vegas, Nevada, 2013