Product Design Leader

I turn complex platforms into products people trust, from 0→1 AI experiences to the systems that scale them.

Previously SurveyMonkey, Klipfolio, IBM · 4 patents

  • Employee engagement program dashboard showing NPS, satisfaction and engagement scores, and a multicolor employee engagement culture trend chart.

    Feedback programs

    0→1 experience with 7× adoption growth

    Read case study
  • Illustration comparing desktop account creation and mobile login screens with green buttons and colorful interface elements

    SurveyMonkey authentication experience

    Migrating 6M+ users with no incidents

    Read case study
  • Simple survey navigation above the survey authoring interface

    Improved survey navigation

    Simplification led to a +2–3% deploy lift

    Read case study
  • NPS survey form showing a 1-to-10 customer satisfaction rating question

    Survey creation transformation

    Refresh resulted in +4% deploys for new users and +3% page-break usage

    Read case study
  • Website notification mockup showing a comment added to a customer satisfaction survey

    Notification center design

    Framework to determine the right channel for different messages reduced UI clutter and constant interruptions

    Read case study